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Pretty simple.

NOTIFICATION ASSISTANT FOR JIRA CLOUD

Notification Assistant for Jira - Cloud, gives users the capability to have fully customizable email alerts from Jira Cloud. Set triggers, choose recipients, and control the message — all without writing code.

What Sets Us Apart

Powerful Features for Real Teams

Smarter Notifications

  • Event & Scheduled Triggers: Initiate notifications on issue events or set schedules.

  • Site or Project Level Configuration: Apply settings globally or tailor them per project.

  • Attachment Handling: Automatically include or exclude attachments as needed.
     

Custom Email Templates

  • Dynamic Content: Utilize variables to personalize notifications.

  • Template Scope: Manage templates at the site or project level.

  • Branding & Structure: Design emails that reflect your organization's identity.
     

Targeted Delivery

  • Advanced Recipient Configuration: Send notifications to specific users, groups, roles, or external emails.

  • Field-Based Targeting: Leverage issue fields like assignee or reporter for precise delivery.

  • Controlled Visibility: Ensure the right audience receives the right information at the right time.
     

Cloud-Native & Compliant

  • Jira Cloud Integration: Seamless operation within the Jira Cloud environment.

  • Data Residency Support: Compliant with Atlassian’s data residency program.

  • Scalable & Secure: Designed to meet enterprise-level requirements.

  • You can’t control the message

  • You can’t easily target the right people

  • You can’t trigger messages based on custom logic

Most teams hit a wall with Jira Cloud’s native email alerts:

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  • Send alerts when specific fields change

  • Notify only specific users or roles

  • Customize the email subject and body

  • Deliver updates to external stakeholders too

Notification Assistant solves all of this:

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