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Pretty simple.
NOTIFICATION ASSISTANT FOR JIRA CLOUD
Notification Assistant for Jira - Cloud, gives users the capability to have fully customizable email alerts from Jira Cloud. Set triggers, choose recipients, and control the message — all without writing code.
What Sets Us Apart
Powerful Features for Real Teams
Smarter Notifications
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Event & Scheduled Triggers: Initiate notifications on issue events or set schedules.
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Site or Project Level Configuration: Apply settings globally or tailor them per project.
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Attachment Handling: Automatically include or exclude attachments as needed.
Custom Email Templates
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Dynamic Content: Utilize variables to personalize notifications.
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Template Scope: Manage templates at the site or project level.
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Branding & Structure: Design emails that reflect your organization's identity.
Targeted Delivery
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Advanced Recipient Configuration: Send notifications to specific users, groups, roles, or external emails.
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Field-Based Targeting: Leverage issue fields like assignee or reporter for precise delivery.
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Controlled Visibility: Ensure the right audience receives the right information at the right time.
Cloud-Native & Compliant
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Jira Cloud Integration: Seamless operation within the Jira Cloud environment.
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Data Residency Support: Compliant with Atlassian’s data residency program.
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Scalable & Secure: Designed to meet enterprise-level requirements.
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You can’t control the message
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You can’t easily target the right people
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You can’t trigger messages based on custom logic
Most teams hit a wall with Jira Cloud’s native email alerts:



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Send alerts when specific fields change
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Notify only specific users or roles
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Customize the email subject and body
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Deliver updates to external stakeholders too
Notification Assistant solves all of this:
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